Profile: PatientCare Family Clinic
 PatientCare Family Clinic offers its patients everything from comprehensive preventative exams to same day appointments. While these services are in themselves impressive, they are not why Dr. Tom Landholt has garnered national attention. Instead, Dr. Landholt has been working to create a clinic with something healthcare has traditionally lacked—efficiency.
To accomplish this, Dr. Landholt has implemented a wide range of time saving and cost cutting policies. These changes included physical re-engineering, like placing the nurse's station in view of the reception desk, converting to an EMR, and utilizing Kryptiq's Connect IQ™ Suite of patient portal and secure messaging solutions.
“Healthcare always strives to be more effective in impacting disease,” says Dr. Landholt, “and currently there are evolving models to do so more efficiently. Kryptiq enables both goals simultaneously.”
Through Kryptiq-enabled streamlined workflows, PatientCare has seen a 40% reduction of labor costs and a 70% reduction in phone calls. “These types of workflows were not possible in our previous environment, even with electronic medical records,” Dr. Landholt says. “This type of improvement exists because Kryptiq strives to understand the clinical situations in which their tools work. They listen.”
As Dr. Landholt and the rest of the healthcare community continue to look for new ways to improve the quality and cost of healthcare, products like Kryptiq provider solutions will become increasingly important in connecting and streamlining health information exchange. “These workflows define de facto better healthcare delivery, while saving our practice resources,” says Dr. Landholt.
“In short, their products work because they enable us to provide great healthcare.”
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