Do networking sites like Facebook present privacy problems or are they a way to build community around your practice?
Livingston’s practice recognized the demand for online communications with his patients — and the need to implement the “next step,” he says. “If you are going to be out there, you are teaching your patients to be online and be engaged, so you have to have a system in place to allow them to do that.” That system? A patient portal, a secure way to communicate that ensures patient privacy but allows them to access their information and send questions to their physicians. “You can imagine the efficiency has gone up, and patient satisfaction has gone up,” he says. Learn more….
