See our list of upcoming webinars below. Future topics may change slightly based on customer input.

• More coming soon!

The following web classes have already occurred, but recorded versions are available:

• July 29th, 2009: Sending Lab Results to Patients Using Secure Messaging
• July 8th, 2009: Patient Portal Workflows
• May 28th, 2009: Secure Messaging Metrics 101
• April 29th, 2009: Workflow Showcase: Secure Messaging Desktop (formerly the Briefcase)
• April 15th, 2009: Taking Advantage of New eForm Features
• April 1st, 2009: Workflow Showcase: Medical History
• Feb 25th, 2009: Good Portal Design 101
• Feb 4th, 2009: Workflow Showcase: Patient Registration
• Nov 20th, 2008: New Product Introduction: Connect IQ Appointment Reminders
• Oct 29th, 2008: Secure Messaging Success: Strategies for Encouraging Patients and Providers to use Messaging
• Oct 1st, 2008: Sending and Receiving Referrals Electronically Using Secure Messaging
• Sept 17th, 2008: Sending Lab Results to Patients Using Secure Email
• September 2nd, 2009: Workflow Showcase: Patient Portal Registration

To view a recorded webinar, click the "view recorded version" link below each course title.

Webinar Preparation:

• The link to the Web class must be tested 24 hours prior to start of class.
• If a speaker phone is used, please ensure the “mute” button is available to avoid disturbing other participants during the class.
• Please adjust your spam filter to accept emails from gotowebinar@citrixonline.com. 

Webinar Descriptions

Sending Lab Results to Patients Using Secure Email

>> View Recorded Version

Length: 30 minutes + Q&A Date / Time: Occurred: Wednesday, September 17th @ 2pm EST

Description: Interested in learning how physicians and office staff across the country are using secure email to send lab and test results to patients? Attend this quick 30 minute webinar that focuses exclusively on this workflow. Whether you are using EMR integrated secure messaging and the email encounter form, Kryptiq's Secure Messaging Desktop, or simply a web browser, this webinar will show you how to substantially reduce the time and effort it takes providers and supporting staff to perform this workflow.

Presenter: Steve Kupsky

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Sending and Receiving Referrals Electronically Using Secure Messaging

>> View Recorded Version

Length: 30 minutes + Q&A Date / Time: Wednesday, October 1st @ 2pm EST

Description: Interested in learning how physicians and office staff across the country are using Secure Messaging to send and receive referrals electronically? Attend this quick 30 minute webinar that focuses exclusively on this workflow. Whether you are using EMR integrated Secure Messaging, Kryptiq's Secure Messaging Desktop, or simply a web browser, this webinar will show you how to substantially reduce the time and effort it takes providers and supporting staff to perform this workflow.   Presenter: Steve Kupsky

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Secure Messaging Success: Strategies for Encouraging Patients and Providers to use Messaging 

>> View Recorded Version

Length: 30 minutes + Q&A Date / Time: Wednesday, October 29th @ 2pm EST

Description: Interested in learning how physicians and office staff across the country are optimizing their utilization of secure messaging and patient portal in their practices? This webinar will cover such topics as:

• Patient Outreach: Flyers, Brochures, and Refrigerator Magnets
• Practice Outreach: The all Important “Introduction” to Other Practices
• Message Formatting: Optimizing for Spam Filters
• Teaching Moments: “It’s all about me” – Teachable Moments to Encourage Usage

Templates for showcased templates, including patient brochures and flyers, will be available following the webinar.   Presenter: Allison Stover

New Product Introduction: Connect IQ Appointment Reminders

>> View Recorded Version 

Length: 30 minutes + Q&A Date / Time: Thursday, Novemeber 20th @ 2pm EST

Description: Interested in learning how clinics are reducing patient no shows, improving patient care and increasing clinic revenue? This quick 30 minute webinar will cover such topics as:

• Minimizing patient no-shows through automatic notifications
• Managing and optimzing patient recall notifications
• Enhanced wait list management
• Automating billing calls
• Sending post consultation surveys

Our fully integrated solution increases clinics revenue while allowing staff to perform other office tasks.   For more information on Connect IQ Appointment Reminders, please visit our website.

Presenter: Ken Ostrowski

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Workflow Showcase: Patient Registration

>> View Recorded Version

Length: 30 minutes + Q&A Date / Time: Wednesday, Feb 4th @ 2pm EST

Description: Interested in learning how physicians and office staff across the country are streamlining new patient registrations at their organizations? Attend this quick 30 minute webinar and learn how to register new patients and capture their demographic and medical information electronically. This webinar will also focus on registering established patients on the Portal. Links to the showcased eForms will be available for download following the webinar.   Presenter: Steve Kupsky

Good Portal Design 101

>> View Recorded Version

Length: 30 minutes + Q&A Date / Time: Wednesday, Feb 25th @ 2pm EST

Description: Attend this quick 30 minute webinar and learn how a practical approach to portal design can increase patient adoption. After a review of some design guideline best practices, learn from your peers in an interactive session where attendees can share and brainstorm additional best practices. Portal design guidelines and best practices will be available for download following the webinar.   Presenter: Allison Stover and Lisa Lodge

 

Workflow Showcase: Medical History

>> View Recorded Version

Length: 30 minutes + Q&A Date / Time: Wednesday, March 25th @ 2pm EST

Description: Interested in learning how organizations across the country are collecting medical history from their patients over the web? Attend this quick 30 minute webinar and learn how to optimize the collection of medical history information from patients using the Patient Portal. See how Patients can complete eforms online that can be sent to a secure mailbox, sent to an EHR as a text document, or even sent to the EHR mapped to discreet data (obs terms). Links to showcased eForms will be available for download after the webinar.   Presenter: Steve Kupsky

 

Taking Advantage of New eForm Features

>> View Recorded Version

Length: 30 minutes + Q&A Date / Time: Wednesday, April 15th @ 2pm EST

Description: Attend this quick 30 minute webinar and learn how to optimize eForm routing and creation using new tools available in our latest Secure Messaging and Patient Portal product release. You will learn how to improve routing, streamline eForm creation and provisioning, and utilize new question type functionality. Any templates used in the webinar will be made available for download following the presentation.   Presenter: Steve Kupsky

 

Workflow Showcase: Secure Messaging Desktop (formerly the Briefcase)

>> View Recorded Version

Length: 30 minutes + Q&A Date / Time: Wednesday, April 29th @ 2pm EST

Description: Attend this quick 30 minute webinar and learn how to use Kryptiq's Secure Messaging Desktop, formerly known as the Secure Briefcase, to send documents from any system to any email address. See how the Secure Messaging Desktop can capture the output of any Clinical or Administrative Information Systems, and send it securely to anyone with an email address. It works with virtually any application; no Centricity EMR or PM required!

Presenter: Peter Roberts

 

Secure Messaging Metrics 101

>> Register Now

Length: 30 minutes + Q&A Date / Time: Thursday, May 28th @ 3pm EST

Attend this quick 30 minute webinar and learn how Secure Messaging metrics reporting can help improve adoption. This webinar will include an overview of common reports and highlight some new reporting features available in our latest releases. We will also plan on previewing Patient Portal reporting, expected to be released in the second half of this year.

Presented by Steve Kupsky and Chris Tawney

 

Patient Portal Workflows

>> View Recording

Length: 30 minutes + Q&A Date / Time: Wednesday, July 8th @ 2pm EST

Description: Interested in learning how organizations across the country are improving efficiency by allowing patients to interact with their practice online? Attend this quick 30 minute webinar and learn how to optimize these interactions using the Patient Portal. This webinar will cover a variety of workflows, including online collection of medical history, online appointment scheduling, and eVisits. Links to showcased eForms and other resources will be made available for download after the webinar.

Presenter: Allison Stover

 

Sending Lab Results to Patients Using Secure Messaging

>> View Recording

Length: 30 minutes + Q&A Date / Time: Wednesday, July 29th @ 2pm EST

Description: Interested in learning how physicians and office staff across the country are using secure email to send lab and test results to patients? Attend this quick 30 minute webinar that focuses exclusively on this workflow. Whether you are using EMR integrated secure messaging and the email encounter form, Kryptiq's Secure Messaging Desktop, or simply a web browser, this webinar will show you how to substantially reduce the time and effort it takes providers and supporting staff to perform this workflow.

Presenter: Steve Kupsky

Workflow Showcase: Patient Registration

>> View Recording

Length: 30 minutes + Q&A Date / Time: Wednesday, September 2nd @ 2pm EST

Description: Interested in learning how physicians and office staff across the country are streamlining new patient registrations at their organizations? Attend this quick 30 minute webinar and learn how to register new patients and capture their demographic and medical information electronically. This webinar will also focus on registering established patients on the Portal. Links to the showcased eForms will be available for download following the webinar.   Presenter: Steve Kupsky